How can we help you?
Search our help center for answers to common questions.
General Information
Announcement
FAQs: Sign-in and Registration
- I am a new user, how can I register to ADEL? (for athletes and athlete support personnel)
- I am a new user, how can I register to ADEL? (for anti-doping practitioners)
- I forgot my password, how can I reset my password?
- I forgot my username, how can I recover my username?
- For athletes and coaches, how to update my sport and country on ADEL?
- Anti-doping organizations: How can I register and sign in as a Power User on behalf of my organization?
- See all 7 articles
Navigation and Enrollment
- How to navigate my learning dashboard for athletes?
- How to navigate my learning dashboard for athlete support personnel?
- How to navigate my learning dashboard for ADO practitioners?
- How to enroll to an upcoming WADA-led webinar (such as CISP) on ADEL?
- How to prep your computer browser for an instructor-led webinar hosted on ADEL?
Certificates
- My sport or country authority has asked me to provide an updated certificate. How do I renew my certificate?
- Questions about ADEL certificates?
- Where can I find my certificate after successfully completing an Education Program and/or a Course?
- I need to update my name on the certificate issued. How can I do this?
Education Solutions on ADEL
- What educational solutions are currently offered on ADEL? An Overview
- I am an athlete, what educational solutions are available on ADEL?
- I am an athlete support personnel, what educational solutions are available on ADEL?
- Going to major events? We have education solutions for athletes and their support personnel
- FACTSHEET - ALL things ADEL
- How long will it take me to complete my Education Program?
- See all 7 articles
Troubleshooting
- ADEL - System Requirements
- Troubleshooting: I have completed a module multiple times and met the requirements, but it shows in progress (status not complete).
- Troubleshooting: I have completed the Final Quiz module multiple times and passed with a score above 80%, but the module is not marked complete.
Mobile APP
Translation Requests
Anything related to ADEL translation requests